Privacy Policy

Nombre Dirección S.L.U hereby informs you of its privacy policy regarding personal data. Use of the website does not require the user to provide any information regarding their identity, and the company cannot associate them with a specific user. In the event that personal data is provided, this data will be collected and used in accordance with the limitations and rights set forth in the aforementioned law.

Who is responsible for processing your data?

Identity: Nombre Dirección S.L.U

CIF: B71518104

Postal address: Tr.ª Luxemburgo, 3023N, Polígono Industrial Cabezo Beaza, 30353, Cartagena, Murcia

Email: privacidad@nombdi.es

Who is responsible for processing your data?

Depending on the services you wish to enjoy at any given time and your profile, we will need to process certain data. Generally, this data will be, as appropriate, the following:

  • Your identifying information: first name, last name, NIF (Tax Identification Number), NIE (Foreigner Identification Number), or passport, language, country from which you interact with us, etc.
  • Contact information: phone number, postal address, email, etc.
  • Financial and transactional information: Your payment or card details, information about your purchases, orders, returns, etc.
  • Connection, geolocation, and navigation data (if you interact with us from your mobile phone, for example).
  • Commercial information if you were subscribed to our newsletter.
  • Data about your tastes and preferences.

Remember that when we ask you to fill in your personal information to give you access to a website feature or service, we will mark some fields as mandatory, as this is information we need to provide you with the service or give you access to the feature in question.

Please note that if you choose not to provide us with this information, you may not be able to complete your user registration or enjoy these services or features.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

Depending on how you interact with our website, we will process your personal data for the following purposes:

1. For the development, fulfillment, and execution of the sales contract.

This purpose includes the processing of your data primarily for:

Contact you regarding updates or informational communications related to the products purchased, including sending quality surveys about the products supplied in order to analyze how to improve the services provided.

Manage payment for the products you purchase or supply, regardless of the payment method used.

Activate the necessary mechanisms to prevent potential fraud against you and ourselves during the purchasing process. If we consider the transaction to be fraudulent, this processing may result in the blocking of the transaction.

Manage potential returns once you've made a purchase and handle requests for information about the availability of different products.

To invoice and provide you with tickets, invoices, and any other payment documentation for purchases you have made on our Platform.

2. To respond to requests or petitions you make through the various means incorporated into our Platform.

We only process personal data that is strictly necessary to manage or resolve your request or application.

3. For your registration on the website.

If you decide to register on our website, we need to process your data to identify you as a user and give you access to the various features, products, and services available to you as a registered user. You can cancel your registered user account by contacting us at privacy@nomdi.es. privacidad@nombdi.es

4. For marketing purposes.

To the extent that you subscribe to our Newsletter, your personal data will be used to periodically send the company's newsletters.

Please remember that you can unsubscribe from the Newsletter at any time and free of charge by contacting us via the data controller's email address or by following the instructions we provide in each of our communications.

5. Usability and quality analysis to improve our services (Cookies)

If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand how users interact with our Platform and thus be able to make improvements. We also occasionally conduct quality assurance activities and surveys to understand the level of satisfaction of our customers and users and identify areas where we can improve.

WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR DATA?

The legal basis that allows us to process your personal data also depends on the purpose for which we process it. Thus, we find different legal bases based on the following purposes:

1. For the development, fulfillment and execution of the sales contract.

The processing of your data is necessary for the execution of the sales contract that binds us to you. We understand that the processing of this data is beneficial for all parties involved in the payment process for a purchase, and in particular for you, as it allows us to implement appropriate measures to protect you against fraudulent attempts by third parties.

2. Attention requests for information.

We believe we have a legitimate interest in responding to the requests or queries you submit to us through the various contact methods available. We understand that the processing of this data is also beneficial to you as it allows us to properly assist you and resolve any queries you may have. When you contact us, specifically to manage incidents related to the product purchased through the Platform, processing is necessary for the execution of the purchase contract. When your query is related to the exercise of the rights we inform you about below, or to complaints related to our products or services, we are entitled to process your data in compliance with our legal obligations.

3. For your registration on the website

The legal basis for the processing of your data is the consent you have provided in the process of registering as a user.

4. Marketing

The legitimate basis for treating your data with marketing purposes is your consent.

As an example, when you accept to receive personalized information through various means, when you authorize the sending of newsletters, or when you accept the legal bases to participate in a promotional action.

In order to show you personalized information, we consider that we have a legitimate interest to perform a profiling with the information we have about you (Navigation that you perform, preferences or purchase history) and the personal data that you have provided us as age range or language, since we understand that the treatment of these data is also beneficial to you because it allows you to improve your user experience and access information according to your preferences.

5. Usability and quality analysis (Cookies)

The legitimate basis is the consent provided on our page for the hosting of the cookies that you consider appropriate.

HOW LONG WILL WE KEEP YOUR DATA?

1. For the development, fulfillment and execution of the purchase contract.

We will process your data for the time necessary to manage the purchase of the products you have acquired and then the legally established deadlines for the fulfillment of our fiscal obligations. In some cases, we will only process some data until the time you decide to do so, such as the payment data (bank card) in case you have requested us to store these data for future purchases.

2. Information request.

We will process your data for the time necessary to attend your request or petition and then 1 year.

3. For your registration on the website.

We will process your data for the time you maintain the condition of registered user (that is, until you decide to unsubscribe).

4. Marketing

We will process your data until you request the deletion or cancel your subscription to the newsletter. If you participate in promotional actions, we will keep your data for a period of six 6 months from the end of the action.

Regardless of whether we process your data for the time strictly necessary to fulfill the corresponding purpose, we will subsequently retain it, duly stored and protected, for as long as any liability may arise from the processing, in compliance with the regulations in force at any given time. Once the possible actions in each case have expired, we will proceed to delete the personal data.

WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

To fulfill the purposes indicated in this Privacy Policy, we need to provide access to your personal data to third parties who support us in the services we offer, which we detail below:

Additionally, we inform you that we are present on the following social networks: Instagram, Tik-Tok, and X, to keep our followers informed about the company's news and services.

Puedes acceder a estas redes sociales de manera voluntaria y a través de los enlaces disponibles en la propia página web o accediendo directamente y por tu cuenta desde el navegador o app instalada.

Debes saber, que este sitio web no se hace responsable del uso de los datos que estas redes sociales pueden realizar. Sin embargo, cuando estos datos se generen en la red social y deriven de una interacción con nuestra cuenta oficial, seremos corresponsables del tratamiento junto con la red social.

Para poder consentir nuestra cesión desde este sitio web y el tratamiento que se realizas de tus datos, deberás leer detenidamente la política de privacidad de la red social a la que desees acceder:

This way, before clicking on the social media logos on our website, you can inform yourself and perform a redirect, with prior knowledge of the processing of your data and on a voluntary basis.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

We are committed to respecting the confidentiality of your personal data and ensuring the exercise of your rights.

You can exercise them free of charge by sending us an email to our address privacidad@nombdi.es simply by telling us the reason for your request and the right you wish to exercise.

If we deem it necessary to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or legal basis for processing your data, you have the right to:

Request access to your data that we have.

Ask us to rectify the data we already have. Please note that by actively providing us with your personal data by any means, you guarantee that it is true and accurate and agree to notify us of any changes or modifications to it.

You may request that we delete your data if it is no longer necessary for the purposes for which we need to process it, as previously reported, or if we no longer have the legal authority to do so.

You can ask us to restrict the processing of your data, which means that in certain cases, you can ask us to temporarily suspend processing of your data or to retain it longer than necessary when you may need it. If you have given us your consent to process your data for any purpose, you also have the right to withdraw it at any time.

Furthermore, when the processing of your data is based on our legitimate interest, you also have the right to object to the processing of your data.

Finally, we inform you of your right to file a complaint with the relevant data protection supervisory authority, in particular, with the Spanish Data Protection Agency https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

CHANGES TO THE PRIVACY POLICY.

We may modify the information contained in this Privacy Policy whenever we deem it appropriate. If we do so, we will notify you via various means through the Platform, or even by email when the change in question is significant to your privacy, so that you can review the changes, assess them, and, if appropriate, object to or unsubscribe from any service or feature.

INFORMATION ABOUT COOKIES

We use cookies and similar devices to facilitate your navigation on the Platform, understand how you interact with us, and, in certain cases, to show you advertising based on your browsing habits. Please read our Cookie Policy to learn more about the cookies and similar devices we use, their purpose, and other information of interest.

Back